Tenant leaflets and handbook

At SLH we have a range of information leaflets that you may find useful, for example repairs, neighbourhood nuisance and rent advice. These leaflets have been put together in a handbook which is handed out to all new tenants when they rent a home from us. If you don't have a copy of the handbook and would like one, call our Customer Services on 0330 303 3000. Alternatively, click on the links below to download the leaflets that are of interest to you.

• Welcome to SLH (233 KB)
• Information for housing applicants (629 KB)
• Introduction to South Liverpool Housing (516 KB)
• Where our homes are (243 KB)
• Where our homes are - Assisted Living (91 KB)
• Customer Service standards (1219 KB)
• Home Content Insurance (152 KB)
• Your rent (445 KB)
• Keeping your home damp free (176 KB)
• Rent setting (1158 KB)
• Housing benefit (247 KB)
• Money Advice (170 KB)
• Budgetting to keep your tenancy leaflet (935 KB)
• Repair guide (1158 KB)
• Your right to repair (1156 KB)
• Gas safety (1477 KB)
• Central heating (652 KB)
• Energy efficiency guide (371 KB)
• Dealing with asbestos (307 KB)
• Rechargeable repairs (352 KB)
• Neighbour nuisance (475 KB)
• Domestic violence (1532 KB)
• Racial harassment (635 KB)
• Information for witnesses (602 KB)
• Mediation service (375 KB)
• Community involvement (704 KB)
• Tell us about it (634 KB)
• Floating support (1732 KB)
• Adaptations service (240 KB)
• Useful numbers (25 KB)