Tenant leaflets and handbook

At SLH we have a range of information leaflets that you may find useful, for example repairs, neighbourhood nuisance and rent advice.  These leaflets have been put together in a handbook which is handed out to all new tenants when they rent a home from us.  If you don't have a copy of the handbook and would like one, call our customer services team on 0151 285 5600.  Alternatively, click on the links below to download the leaflets that are of interest to you.

• Welcome to SLH (233 KB)
• Introduction to South Liverpool Housing (391 KB)
• Where our homes are (238 KB)
• Where our homes are - Assisted Living (91 KB)
• Service Standards (2764 KB)
• Your Right to Buy (850 KB)
• Home Content Insurance (152 KB)
• Your Rent (1055 KB)
• Rent Setting (2545 KB)
• Housing benefit (247 KB)
• Money Advice (170 KB)
• Repair Guide (1238 KB)
• Your Right to Repair (1060 KB)
• Gas Safety (1392 KB)
• Central Heating Guide (604 KB)
• Energy Efficiency Guide (263 KB)
• Dealing with asbestos (183 KB)
• Rechargeble Repairs (243 KB)
• Dealing with neighbourhood Nuisance (417 KB)
• Domestic Violence (1473 KB)
• Racial Harrassment (644 KB)
• Information for witnesses (569 KB)
• Mediation Service (266 KB)
• Community Involvement Leaflet (1943 KB)
• Tell Us About It - Compliments, Comments and Complaints (2203 KB)
• Floating Support Service (1708 KB)
• Adaptations Service (131 KB)
• Useful Numbers (19 KB)