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If you've got a query that you can't seem to find the answer to, then simply ask us.
South Liverpool Homes want our tenants to be able to enjoy their homes but sometimes we understand that you and those that live with you might have difficulty using facilities in your home due to a disability or cultural need. This is why we have an Adaptations service.
An adaptation is an alteration or addition to a home which is provided to make it easier and/or safer for you to use your home. An adaptation is provided based on a customer's need which could be caused through their age, disability or faith/cultural requirements.
SLH carry out two types of adaptations: a minor adaptation and a major adaptation.
Minor adaptations are small non-technical repairs which cost less than £500 to complete. Examples of minor adaptations are grab rails, lever taps and repositioning of switches.
No medical assessment is required for a minor adaptation. SLH store information about the age and disability of our customers making it easy for us to identify need when a minor adaptation is requested. Minor adaptations are carried out in the same way as day to day repairs and will be completed within 18 calendar days. To request a minor adaptation, contact us.
A major adaptation is larger scale works which cost over £500 to complete. They require a formal assessment from an Occupational Therapist. The Occupational Therapist will provide a report to SLH on what your needs are and advice on the type and level of works required.
Liverpool City Council provide an Occupational Therapist service which you can request by visiting your GP or by calling Careline on 0151 233 3800. Once we receive this Occupational Therapist assessment, we can then work with you to identify if your home is suitable for the adaptation required. We aim to complete major adaptations within 6 months of your enquiry. For more information about major adaptations, contact us.