Compliments & Complaints

Comments, Compliments & Complaints

Tell Us About It!

We promise to listen to the views of our customers and openly welcome your comments and suggestions about our services and how you think we can improve them.

Complaints

If you are unhappy with any aspect of SLH service, please call us on 0151 285 5600. Our Customer Services Team will be happy to help resolve your problem. Alternatively you can tell us in writing or complete our online form.

Our Tell Us About It Booklet below explains all stages of our complaints procedure.

Comments and Compliments

If you have a comment or compliment about our services, you can call us on 0151 285 5600 or complete the tell us about it postcard below. Alternatively you can fill in our online form.

Forms can be handed into one of our offices - or posted to: 

Freepost Plus RLUH-UUSC-BHBR
South Liverpool Housing Group
Parklands
Conleach Road
Speke
Liverpool
L24 0TY.

We promise to respond to all Complaints, Comments and Compliments received.  After all, we can only improve our service to you if we know what we are doing well and what we need to improve.

• Tell us about it postcard (84 KB)
• Tell us about it booklet (209 KB)