- About us
- Looking for a home
- Your home
- Your community
- Contact us
If you've got a query that you can't seem to find the answer to, then simply ask us.
Call into our offices or write to us:
Our opening hours are:
Monday to Tuesday 9am - 5pm
Wednesday 9am - 1pm
Thursday to Friday 9am – 5pm
We are closed Saturday, Sunday and bank holidays.
Telephone: 0330 303 3000 (24 hours)
Fax: 0151 285 5679
Please note calls may be recorded.
Our Customer Service Team experience more calls in the morning and during lunch periods. You may prefer to call at a quieter time or use our online service.
If you have any requirements that we need to consider for when you contact us or we contact you, please tell us. Communicating with you in the right way is important to us.
Please see the Our Promises - Customer care page for more information about the level of service you can expect from us when contacting us.