Equality and Diversity

SLH is committed to ensuring our homes, services and employment opportunities are accessible to everyone.  We do not directly or indirectly discriminate against any person or organisation on the grounds of:

-race

-ethnic origin

-nationality

-disability

-gender

-sexuality

-transgender

-age

-class

-appearance

-religion

-belief

-responsibility for dependants

-unrelated criminal activities

-being HIV positive or with AIDS

-or any other matter which causes a person to be treated unfairly

What does Equality and Diversity mean?
Equality
SLH will treat everyone in a fair and reasonable way without prejudice or discrimination.

Diversity
SLH recognises and embraces individuals and groups from different backgrounds, of different abilities and ethnic origins.

Why is Equality and Diversity Important to us?
SLH wants our services to meet the needs of customers to ensure that you remain happy living in your home. By understanding the diverse needs of our customers we can continuously improve and provide high quality services.
To remove barriers so everyone can access our services we have:

-Joined language line

-Staff trained in the use of type talk

-Had an audit of our offices to meet the disability discrimination act

-Have a mobile hearing loop in the offices

-Upon request can provide information in different languages, Braille, large print and audio

For more information you can download our Equality & Diversity Leaflet. We also have a Disability Equality Duty Scheme & Action Plan, which demonstrates how the organisation is working towards improving disability equality.

There is a statutuory body called the Equality and Human Rights Commission that has been set up to protect, enforce and promote equality across the country.  Click here to view their website.

We have an Equality and Diversity Forum which includes tenants, board members and staff, if you would like to join the group to improve the services we offer to our customers please contact a member of our Customer Services Team on 0151 285 5600.

Alternatively if you do not want to attend meetings but do have a suggestion for improving our services please complete an online “tell us about it form”, or download and print off a "tell us about it" form which can be handed in or posted to our offices.

• tell us about it (84 KB)
• Equality & Diversity Leaflet (562 KB)
• Disability Equality Duty Scheme (216 KB)